You can reach an SBI customer care representative by dialing the following numbers:

1. Toll-free number: 1800 180 1290.
2. Tolled number: 1860 180 1290.
3. City-wise number: 39 02 02 02 (add your local the STD code as prefix. A detailed city-wise break-up of numbers is provided below)

Simply so, how can I get SBI credit card customer care executive?

Contact Centre: For more information and help, please call SBI's 24X7 helpline number i.e. 1800-11-2211 (toll-free), 1800-425-3800 (toll-free) or 080-26599990. Toll free numbers are accessible from all landlines and mobile phones in the country.

Secondly, how can I complain to SBI credit card? Customer Grievance Redressal & Customer Liability for Unauthorized Card Transactions Policy

1. FAQs. Have doubts?
2. Contact Us. SBI Cards and Payment Services Limited. E-1,2,3 Netaji Subhash Place, Wazirpur, New Delhi 110034. Tel: 91-124-4589803, Fax: 91-124-3987306.
3. Help. Connect with us.
4. Simply SMS. Get instant information.

Then, how can I link SBI customer care executive directly?

Go to sbicard.com/quickcontact. Enter SBI Card no., CVV no. & Date of Birth.

Using website or mobile app:

1. Login to sbicard.com or Mobile App & click on 'My Profile'
2. Click on 'Quick Contact' and then click 'edit icon' appearing on your right.
3. Generate OTP and enter the same received on registered number.

What is the email ID of SBI credit card customer care?

The service e-mail id sbicorporate.services@sbicard.com is available only for Corporate Card customers and will not address any query related to personal card.

Related Question Answers

Can I convert SBI reward points to cash?

Yes, you can redeem your SBI reward points against cash however the only way to redeem them against cash is by calling the SBI credit card customer service helpline or you can write to them. To redeem reward points against cash, you can either call them or you can write to them.

How do I increase my credit card limit?

6 Expert Tips: Increase Your Credit Limit (Get Approved Now)

1. Apply for a New Card with a Higher Credit Limit.
2. Pick an Existing Card to Request an Increase On.
3. Plead Your Case, But Don't be Desperate.
4. Don't Be Greedy When Requesting an Increase.
5. Entice Them with a Balance Transfer.
6. Wait For an Increase to Occur Naturally.

How can I check my SBI credit card complaint status?

How to Check SBI Complaint Status Online?

1. Visit the SBI complaint website at
2. Now on your screen visible the complaint form.
3. Fill the SBI complaint form properly.
4. Maximum 500 characters allowed in the description field where you can write your query in brief.
5. After fill form, you need to verify the details properly.

How can I change my SBI credit card phone number?

Log in to SBI Card mobile app and follow these steps:

1. Step 1 Tap on 'Menu' tab on the top left hand side of the app screen.
2. Step 2 Go to 'My Profile' & click on yellow colored edit icon next to mobile number.
3. Step 3 Enter the new mobile number/email ID.
4. Step 4 Generate OTP.

How can I pay my credit card bill?

Step 1 : Log in to the net banking page of the aforementioned banks where you have a bank account. Step 2 : Add 'SBI Card' as a biller. Step 3 : Fill in the details about your card number and payment amount and make the payment. Payment will reflect within 3 working days in your SBI Credit Card account.

What is IVR transaction in SBI?

Interactive Voice Response i.e. IVR transactions are transactions that you carry out over the telephone where you provide your Credit Card number on an automated system to make a payment to a vendor for purchase of goods, services etc.

How can I block my credit card?

Most of the banks offer common ways to block your credit card. You can either

1. Call customer care.
2. Send an SMS.
3. Use internet banking.
4. Use mobile app or.
5. Visit bank's branch in person.

Can I upgrade my credit card?

A credit card upgrade could allow you to get a new card, possibly with better benefits and rewards, without requiring you to apply for a new line of credit. When you upgrade, you may be able to keep the same credit account, but you'll receive a new card in the mail.

How do I know my SBI complaint number?

Contact the help desk by calling the toll-free numbers 1800 112 211 or 1800 425 3800. Provide your complaint number to know the status.

What is CIF number in SBI?

Customer Information File (CIF) contains the valuable banking information of an account holder in a digital format. Every file is assigned a unique number which pertains to every bank customer. In the State Bank of India, CIF is an 11-digit number which gives the bank detailed information about a customer.

What is SBI mobile?

It is a functionality through which customers can execute many of the banking transactional services through Contact Centre over phone. Registration of Mobile number in account is one of the basic perquisite to avail Phone Banking. USER ID and password are required for Phone Banking.

What is the SBI credit card customer care number?

Contact Centre: For more information and help, please call SBI's 24X7 helpline number i.e. 1800-11-2211 (toll-free), 1800-425-3800 (toll-free) or 080-26599990. Toll free numbers are accessible from all landlines and mobile phones in the country.

How can I lodge a complaint in SBI?

Call on SBI's toll-free customer care number – 1800-425-3800, 1800-11-22-11, or 080-26599990. You can also send an SMS 'UNHAPPY' at 8008-20-20-20. Once you submit your complaint via any of these channels, you'll receive a complaint number to help you track the complaint.

How can I lodge my complaint in SBI?

Call on SBI's toll-free customer care number – 1800-425-3800, 1800-11-22-11, or 080-26599990. You can also send an SMS 'UNHAPPY' at 8008-20-20-20. Once you submit your complaint via any of these channels, you'll receive a complaint number to help you track the complaint.

How can I get refund from SBI credit card?

It may take upto 15 days for the refund to reflect in the card account. If the refund is not credited in 15 days, please write to to initiate an investigation with valid supporting documents like, merchant refund/credit note/acknowledgement for the cancellation request raised by the customer.

How can I close my SBI credit card permanently?

To cancel an SBI credit card, start by paying off whatever you owe on the card since SBI won't cancel a card that hasn't been paid in full. Then, call SBI at 1860-180-1290 and request to cancel your card. You can also request to cancel your card in writing by sending a letter to SBI.

Can I close my SBI credit card online?

Applicants can call the bank on their helpline number 1860-180-1290, or 39-02-02-02 (by using the local STD code as prefix) or write to them at . After the completion of necessary documentation and formalities, the bank will reactivate their closed or cancelled SBI credit card.

How can I contact SBI credit card?

You can call SBI Card helpline at:

1. 39 02 02 02 (prefix local STD code)
2. 1860 180 1290.

How can I dispute my SBI transaction?

A transaction dispute should be referred to SBI Cards within 25 days from the date of transaction with the Transaction Dispute Form (TDF) and supporting Documents (as mentioned in the TDF). The TDF is available under Forms central section on the SBI card website.

What happens when you dispute a credit card transaction?

The credit card company can decide you owe the disputed amount when there's a disagreement between you and a merchant over a charge you agreed to. And if only the card number was stolen, so that you are still holding on to the physical card, you're not obligated to pay any unauthorized charges.

Why is my SBI card declined?

State Bank of India (SBI) Credit Card Rejection Criteria that any applicant needs to satisfy before moving ahead. If any person does not satisfy this criterion then the credit card application will be rejected. One of the first and foremost reason for rejection is if the credit card applicant has low credit score.

How can I reject my SBI credit card?

Lost or Stolen Cards

1. Log on to sbicard.com and instantly block your card by clicking on 'Block Lost Stolen Card'
2. SMS BLOCK XXXX to 5676791 from your registered mobile no. ( XXXX = Last 4 digits of your SBI Card)

How can I manage my SBI credit card?

How to register with SBI Card Online

1. Go to sbicard.com and click on the 'First time user link'
2. Provide your credit card number, CVV number, expiry date of the credit card and your date of birth and click on 'Proceed'.
3. Please fill in the OTP in the space provided and press 'Proceed' again.

How can I change my SBI credit card email ID?

To update your Email Id:

1. Log in to Chatbot ILA with your SBI card Online User ID & Password.
2. Type query “How to change Email ID?”
3. Click on 'Update Email Address”
4. Enter the right Email Address and click on 'Update Email Address'
5. You will receive an OTP.
6. Enter the OTP and click on 'Submit'

How can I email SBI card?

1. E-mail. Click here to Email Us your query, concern or feedback.
2. Missed Call Service. Get details of your SBI Credit Card account on your registered mobile number via SMS using Missed Call Service.
3. Address. Correspondence: SBI Card, P.O. Bag 28, GPO, New Delhi – 110001.
4. Twitter. Connect with us on Twitter @SBICard_Connect.

How do I complain about a credit card?

The Consumer Financial Protection Bureau offers a one-stop place for credit card holders to resolve complaints they may have with a credit card issuer. The agency's Web-based Consumer Response Center allows credit card holders to file complaints online or via a toll-free number: 855-411-CFPB (2372).